Abercrombie & Kent
800 554 7016 M-F 8-7, Sat 9-1 CT
or speak to your travel professional

Frequently Asked Questions

Travel to Cuba: What You Need to Know and How to Prepare

Due to new regulations from the U.S. Government, travelling to the Caribbean's largest island with Abercrombie & Kent USA, LLC (A&K), is legal. In order to make the most of your journey and enjoy a comfortable, unforgettable and enriching stay, it's important to understand that travelling to Cuba is unlike any other destination you've experienced. As such, Cuba travel requires advance planning, a respectful mindset and an understanding of what makes travelling here as part of A&K's educational exchange program so unique.

What is different about the Cuba People-to-People programs versus other Abercrombie & Kent journeys?

These special people-to-people educational exchange programs will be different from other Abercrombie & Kent programs on which you may have previously participated. During this rewarding, educational experience, you will spend full, enriching days visiting and interacting with the Cuban people one on one. Alongside our knowledgeable Cuban guides, you will experience - in intimate fashion - the day-to-day lives of residents, all the while learning about Cuban cultural, social and religious organizations firsthand. All participants are required to adhere to a full schedule of activities designed to inform, educate and promote meaningful interaction with the Cuban people.

What is the Office of Foreign Assets Control (OFAC) and what does it do?

According to the U.S. Department of the Treasury's website, OFAC "administers and enforces economic and trade sanctions based on U.S. foreign policy and national security goals against targeted foreign policies and regimes … and other threats to the national security, foreign policy or economy of the United States." For the last few years, A&K has provided people-to-people trips under a specific license issued by OFAC to A&K. As of January 16, 2015, A&K is now authorized to provide these people-to-people trips pursuant to a general license under 31 C.F.R. 515.565(b), rather than needing a specific license. Under the OFAC general license, this people-to-people educational exchange program adheres to the U.S. government's current restrictions governing the travel to Cuba of persons subject to U.S. jurisdiction.

What does people-to-people travel mean?

A&K's people-to-people itineraries have been carefully planned to provide engaging, intimate experiences with Cuba's dynamic residents, immersing you in everyday life, and allowing you to interact with locals and foster a better understanding of what makes Cuba such a fascinating place. People-to-people travel allows for very little free time, as your time will be spent experiencing Cuba at its most authentic, through one-on-one talks and in-person visits.

Do I have to participate in all the scheduled activities?

Yes, you have to participate in all scheduled activities on your itinerary. You are travelling to Cuba under OFAC's people-to-people general license, and the U.S. government requires you to participate in the guided, educational activities. Hence, unlike other Abercrombie & Kent trips, you cannot opt out of activities. By not participating in any scheduled activities, you may be individually liable for criminal or civil penalties.

Am I allowed to explore my surroundings before or after the day's itinerary?

Remember that your full-time participation is required when travelling to Cuba. You may be able to explore your surroundings before or after your scheduled itinerary is complete. Swimming pools are available at some hotels, and you may go for a swim before or after your scheduled itinerary.

What currency does Cuba use?

Cuban residents use the peso, or Moneda Nacional (CUP). However, Cuba operates as a dual economy, and its hard currency is the Cuban convertible peso (CUC). Travellers must use CUCs to pay for personal consumption in Cuba or to purchase informational materials (as described in more detail below) in Cuba.

Are U.S. dollars accepted in Cuba?

U.S. dollars are not accepted in Cuba and cannot be used for purchases. You will need to convert U.S. dollars to CUCs for use in Cuba upon arrival. The CUC is equal to the U.S. dollar at a 1:1 ratio, but exchange is subject to a 10% Cuban tax in addition to all exchange rates. This rate is subject to change at any time. Visit xe.com for details.

Will I be able to use my credit card or debit card in Cuba?

It depends on your financial institution. While U.S. financial institutions are now permitted to process credit card and debit card transactions in Cuba related to authorized travel expenses, currently most U.S. financial institutions and Cuban vendors are not set up to process such transactions.

There are no ATMs in Cuba, so funds cannot be accessed electronically. Please plan to travel with sufficient cash; how much cash you bring is a matter of preference. However, prices in Cuba are similar to those in the United States, so this may be used as your guide.

Where can I exchange money in Cuba?

We recommend money be exchanged at your hotel. Do not rely on Travelers Cheques because they are not insured and are not accepted from U.S. banks while in Cuba. It is therefore essential to travel with enough cash for your entire experience in Cuba. Given the schedule during a people-to-people departure, opportunities to exchange money will be few and far between, including at banks and airports. For your convenience, the cash you travel with may be exchanged most easily and reliably at your hotels. Visit xe.com for current information on exchanging money in Cuba.

May I purchase items in Cuba and bring them back with me to the U.S.?

Please note: The US $400 per person monetary limit on items which you may acquire in Cuba and import as accompanied baggage into the United States has been removed provided the merchandise is imported for personal use only. This includes the US $100 limit on Cuban rum and cigars which has also been lifted as of October 14, 2016. Travellers will now be subject to the normal limits on U.S. duty and tax exemptions for personal use. You may be asked to show receipts or other documents to government officials to demonstrate the value.

Are there any limitations with respect to personal consumption spending while in Cuba?

There is no limit on personal consumption spending (e.g., food, beverage, etc.) while in Cuba.

Will my cell phone, smartphone or PDA device work in Cuba?

Probably not; generally, your U.S. cell phone, texting and smartphone-based Internet will not work in Cuba. Any phone calls may be placed from your guest room in each hotel. Inquire about rates before placing calls, as they are generally very expensive and must be paid for in cash. Also, please note that satellite phones are not allowed in Cuba.

Is there Internet access in Cuba?

The hotels in A&K's program have Internet access; however, outside Havana it may not be reliable or up to the standards you are accustomed to at home.